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Dairyland takes pride in providing prompt, courteous and effective customer support. Our Client Support Analysts have extensive experience supporting Dairyland products and are available 24 hours a day, 7 days a week.
Beyond supporting Dairyland’s products, as an IBM Business Partner, Dairyland also provides support 24 hours a day, 7 days a week for the IBM’s eServers and DB2 database its products run on.
For more information on support visit our secure Online Support Center* site.
Dairyland’s Online Support Center provides access to:
- Support System - Enter and track status of support incidents.
- Knowledge Base - An extensive collection of documents including, answers to frequently asked questions, procedural documentation, release notes, “tips & tricks” from our support staff and much more.
- Documentation - Library of product documentation in downloadable pdf format.
- Training - Review schedules and register for courses. Access free training tutorials.
- General Information – Up to date corporate, event, and product information.
- Message Board - Communicate with other clients through email or chat.
*If you do not have a login and password contact your internal contact to Dairyland.
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